Igel - Igel Software Maintenance Priority

Technical support - for IGEL Workspace Edition - 300 licenses - maintenance contract required - phone consulting - 3 years - 12x5 - response time: 4 business hours

Igel
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Product Description

Additional Details

What's Included

Specifications

Main Specifications
Product Description Igel Software Maintenance Priority - technical support - for IGEL Workspace Edition - 3 years
Service & Support Technical support
Service Included Phone consulting
Full Contract Period 3 years
Response Time 4 business hours
Service Availability 12 hours a day / 5 days a week
Software Title IGEL Workspace Edition
License Qty 300 licenses
Licensing Details Maintenance contract required
General
Type Technical support
Service Included Phone consulting
Full Contract Period 3 years
Response Time 4 business hours
Service Availability 12 hours a day / 5 days a week
Software
Software Title IGEL Workspace Edition
Installation Type Locally installed
License Qty 300 licenses
Licensing Details Maintenance contract required
Details
Service & Support Phone consulting - 3 years - response time: 4 business hours - availability: 12 hours a day / Monday-Friday - for critical problems ¦ Phone consulting - 3 years - response time: next business day - availability: 12 hours a day / Monday-Friday - non-critical ¦ Web support - 3 years ¦ Technical support - 3 years - 10 named contacts ¦ Web knowledge base access - 3 years ¦ New releases update - 3 years

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