Ivanti - RES Support Standard Solution Assurance
Technical support - for RES Workspace Control Gold - 1 concurrent license - fixed fee - upgrade from Bronze - phone consulting - 1 month - business hours - response time: 2 business hours
Ivanti
RESWBGUCSAM
N/A
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New
Product Description
Additional Details
What's Included
Main Specifications | |
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Product Description | RES Support Standard Solution Assurance - technical support - for RES Workspace Control Gold - 1 month |
Service & Support | Technical support |
Service Included | Phone consulting |
Full Contract Period | 1 month |
Response Time | 2 business hours |
Service Availability | Business hours |
Software Title | RES Workspace Control Gold |
License Qty | 1 concurrent license |
Licensing Details | Fixed fee |
Upgrade from | Bronze |
General | |
Type | Technical support |
Service Included | Phone consulting |
Full Contract Period | 1 month |
Response Time | 2 business hours |
Service Availability | Business hours |
Software | |
Software Title | RES Workspace Control Gold |
Installation Type | Locally installed |
License Qty | 1 concurrent license |
Licensing Details | Fixed fee |
Upgrade from | Bronze |
Details | |
Service & Support | Phone consulting - 1 month - response time: 2 business hours - availability: business hours - 2 contacts / severity critical ¦ Phone consulting - 1 month - response time: 8 business hours - availability: business hours - 2 contacts / severity high ¦ Phone consulting - 1 month - response time: 16 business hours - availability: business hours - 2 contacts / severity medium ¦ Web support - 1 month - availability: business hours ¦ Web-based training - 1 month ¦ New releases update - 1 month ¦ Major upgrades - 1 month ¦ Minor upgrades - 1 month |