SMART Technologies - SMART Services Basic Plus Support
Extended service agreement - advance hardware replacement - 1 year - shipment - response time: 10 days - for P/N: SRS-LYNC-XS
SMART Technologies
SVC-SP-LYNC-XS-B1YR-PLUS
N/A
N/A
New
Product Description
Additional Details
What's Included
| Main Specifications | |
|---|---|
| Product Description | SMART Services Basic Plus Support - extended service agreement - 1 year - shipment |
| Type | Extended service agreement |
| Service Included | Advance hardware replacement |
| Location | Shipment |
| Full Contract Period | 1 year |
| Response Time | 10 days |
| Designed For | P/N: SRS-LYNC-XS |
| General | |
| Service Included | Advance hardware replacement |
| Location | Shipment |
| Full Contract Period | 1 year |
| Response Time | 10 days |
| Details | |
| Service & Support | Extended service agreement - advance hardware replacement - 1 year - shipment - response time: 10 days ¦ Extended service agreement - labor - 1 year - on-site ¦ Technical support - phone consulting - 1 year - response time: 2 hours - availability: 9 hours a day / Monday-Friday - 3 incidents ¦ Technical support - e-mail consulting - 1 year - availability: 9 hours a day / Monday-Friday ¦ Technical support - web support - 1 year - availability: 9 hours a day / Monday-Friday ¦ Technical support - web knowledge base access - 1 year - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 1 year ¦ Technical support - remote diagnosis - 1 year |
| Compatibility Information | |
| Designed For | P/N: SRS-LYNC-XS |