SMART Technologies - SMART Services Basic Plus Support
Extended service agreement (renewal) - parts and labor - 1 year - on-site - response time: 48 hours ? 5 business days - for P/N: SRS-Lync-S
SMART Technologies
SVC-RNWL-LYNC-S-B1YR-PLUS
N/A
N/A
New
Product Description
Additional Details
What's Included
| Main Specifications | |
|---|---|
| Product Description | SMART Services Basic Plus Support - extended service agreement (renewal) - 1 year - on-site |
| Type | Extended service agreement (renewal) |
| Service Included | Parts and labor |
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | 48 hours ? 5 business days |
| Designed For | P/N: SRS-Lync-S |
| General | |
| Service Included | Parts and labor |
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | 48 hours ? 5 business days |
| Details | |
| Service & Support | Extended service agreement - parts and labor - 1 year - on-site - response time: 48 hours ? 5 business days ¦ Extended service agreement - advance hardware replacement - 1 year - shipment - response time: 10 days ¦ Technical support - phone consulting - 1 year - response time: 2 hours - availability: 8 hours a day (9:00 AM - 5:00 PM) / Monday-Friday ¦ Technical support - e-mail consulting - 1 year - availability: 8 hours a day (9:00 AM - 5:00 PM) / Monday-Friday ¦ Technical support - web support - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Technical support - web knowledge base access - 1 year ¦ New releases update - 1 year |
| Compatibility Information | |
| Designed For | P/N: SRS-Lync-S |