Dell - Dell ProSupport Plus with Mission Critical + Escalation management
Extended service agreement - parts and labor - 5 years - on-site - 24x7 - response time: 4 h - for Networking X4012
Dell
PSPMC5YX4KCA
N/A
N/A
New
Product Description
Additional Details
What's Included
| Main Specifications | |
|---|---|
| Product Description | Dell ProSupport Plus with Mission Critical + Escalation management - extended service agreement - 5 years - on-site |
| Type | Extended service agreement |
| Service Included | Parts and labor |
| Location | On-site |
| Full Contract Period | 5 years |
| Response Time | 4 hours (for critical issues) |
| Service Availability | 24 hours a day / 7 days a week |
| Designed For | Networking X4012 |
| General | |
| Service Included | Parts and labor |
| Location | On-site |
| Full Contract Period | 5 years |
| Response Time | 4 hours (for critical issues) |
| Service Availability | 24 hours a day / 7 days a week |
| Details | |
| Service & Support | Extended service agreement - parts and labor - 5 years - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 5 years - availability: 24 hours a day / Monday-Sunday ¦ Technical support - e-mail consulting - 5 years - availability: 24 hours a day / Monday-Sunday ¦ Technical support - web support - 5 years - availability: 24 hours a day / Monday-Sunday ¦ Technical support - web knowledge base access - 5 years - availability: 24 hours a day / Monday-Sunday ¦ Technical support - remote diagnosis - 5 years - availability: 24 hours a day / Monday-Sunday |
| Compatibility Information | |
| Designed For | Dell Networking X4012 |